Privacy

Effective Date: 3/10/2025

Introduction

Compound Meds Direct ("Company," "we," "us," or "our") is committed to protecting the privacy of your personal and health information. This Privacy Policy outlines how we collect, use, and safeguard your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

By using our website and services, you agree to the terms of this Privacy Policy.

How We Treat Protected Health Information (PHI)

PHI includes any information about your health status, medical history, or payment for healthcare services that can be linked to you. We handle PHI with the highest level of confidentiality and security.

We use PHI to:

Provide medical services and facilitate prescription fulfillment.

Process payments and insurance claims.

Communicate with healthcare providers regarding your treatment.

Conduct internal audits, data analysis, and quality control.

Comply with legal and regulatory requirements.

We do NOT:

Sell or rent PHI to third parties.

Use PHI for marketing purposes without explicit patient consent.

We implement industry-standard safeguards to protect PHI from unauthorized access, disclosure, alteration, or destruction.

Patient Rights Regarding PHI

Under HIPAA, you have the following rights regarding your PHI:

a. Right to Access

You have the right to request and obtain a copy of your medical records and other PHI. You may submit a written request to our Privacy Official (contact details below).

b. Right to Request Amendments

If you believe your medical records contain incorrect or incomplete information, you may request an amendment. We will review and respond to your request within 60 days.

c. Right to an Accounting of Disclosures

You may request a list of disclosures we have made of your PHI, except for those related to treatment, payment, or healthcare operations.

d. Right to Request Restrictions

You have the right to request limitations on how we use or disclose your PHI. While we will consider all requests, we are not required to agree to restrictions that affect our ability to provide care or comply with legal obligations.

e. Right to Confidential Communications

You can request that we contact you through alternative means (e.g., mail instead of phone) or at a different location.

f. Right to File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Official or with the U.S. Department of Health & Human Services (HHS). We will not retaliate against you for filing a complaint.

Disclosure of PHI

We may disclose your PHI under the following circumstances:

To healthcare providers involved in your care.

To insurers or payment processors for billing and payment.

To regulatory agencies for compliance with laws.

In response to legal requests, such as subpoenas or court orders.

We will not share your PHI without your consent, except where required or permitted by law.

Contact Information for Privacy Official

If you have questions about this Privacy Policy, wish to exercise your rights, or need further assistance, please contact our Privacy Official:

David Vinokur
Privacy Official – Compound Meds Direct
8051 N. Tamiami Trail STE E6
Sarasota Florida 34243
(561) 778-1290
info@compoundmedsdirect.com

Updates to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised policy.